Devialet Dione HW or firmware issue?

[VAL]

I have the same problem. My dione periodically loses the right channel and only turning off and turning on the power helps. After that, everything works again.

If the issue keeps happening periodically it could be related to TV compatibility or source. I suggest to reach out to Devialet’s Service team, they are very responsive!

If you’re issue is hardware related, I don’t believe the issue would be fixed with a restart.

Yeah, they are very responsive... "thank you for message, workin' on it" blah blah... still no solution