02-Jan-2024, 15:29
Many thanks to all the advice from members. I did try out the various very logical suggestions but unfortunately could not correct the problem permanently, so I ended up sending the Master amplifier back to Deviate. Customer services had asked me to go through a series of tests to determine if a fault lay in one or both amplifiers. The amplifier was returned to me after around three weeks and I was advised that a partially broken class D board had been repaired. However when I set up the system again, the same problem was clearly still there!
While I was thinking what to do next and with Christmas in full swing, I kept using the D440 and was still able to correct the problem by switching on and off a few times. I must say that when it is correctly set up, the D440 sounds superb. Strangely over the past week the problem has become less apparent. Some mornings I have switched on and the amp works perfectly straight away. This morning I only had to switch on and off once. This is progress I suppose.
I am inclined to persist with this for a few more weeks and see if the problem completely goes.
Communication with customer services has been very good and the collection and return of the amplifier was straightforward.
While I was thinking what to do next and with Christmas in full swing, I kept using the D440 and was still able to correct the problem by switching on and off a few times. I must say that when it is correctly set up, the D440 sounds superb. Strangely over the past week the problem has become less apparent. Some mornings I have switched on and the amp works perfectly straight away. This morning I only had to switch on and off once. This is progress I suppose.
I am inclined to persist with this for a few more weeks and see if the problem completely goes.
Communication with customer services has been very good and the collection and return of the amplifier was straightforward.
