16-Nov-2023, 13:30
Hi all,
Sincere apologies if this has been posted before (I did search but wasn't able to find anything conclusive) I have a Phantom I silver and after a while of not using it, switched it on and got a sort of silent "puff" and can't get anything out of it at all. It still connects via wifi but seemingly has no audio output.
Devialet support have been helpful taking me through steps to try to update software etc and other suggestions to remedy the problem but sadly to no avail.
I just wondered if this was a common issue with a known fix or if I really have to send back to Devialet and spend £900 (!) as its out of warranty and has a dink in one of the speaker covers so they want to do a full refurb on it... or if there are any Devialet "specialists" in/around London.
Any helpful advice would be much appreciated.
Thanks
Matt
Sincere apologies if this has been posted before (I did search but wasn't able to find anything conclusive) I have a Phantom I silver and after a while of not using it, switched it on and got a sort of silent "puff" and can't get anything out of it at all. It still connects via wifi but seemingly has no audio output.
Devialet support have been helpful taking me through steps to try to update software etc and other suggestions to remedy the problem but sadly to no avail.
I just wondered if this was a common issue with a known fix or if I really have to send back to Devialet and spend £900 (!) as its out of warranty and has a dink in one of the speaker covers so they want to do a full refurb on it... or if there are any Devialet "specialists" in/around London.
Any helpful advice would be much appreciated.
Thanks
Matt
