A lot of hot AIR from Devialet?

[G51]

I think it is totally unacceptable the company chose not to tackle (and solve) in the first place the problems of the now so-called 'expert line' many complained about for months BUT to put all its efforts to sell the new PHANTOM and even said PHANTOM is the best sound of the world. And then the early customers of these new products told that the PHANTOM, the Dialog and the Spark are not working properly. My suggestion - Devialet should response to the Customers more promptly. How about post more of their views, making clearer statement and responses on users' issues on their facebook, website or even at this website.