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No sound on Companion????
#12
Lots of helpful comments, guys. Thanks. To answers some of your questions:

1. you have saved separate configurations for the master and slave? - yes, this was done using the new Master/Companion cards that came with the unit. I entered the new serial number on the site then picked D400 and the configurator showed both units (in advanced mode). The link between them is as prescribed (Digital). I activated SAM on the Master & Slave showed the same. Apart from setting up wifi, not much else was changed... oh, apart from reducing the speaker max RMS wattage on each unit.
Each unit image has a corresponding download link and the appropriate config file was placed on each card.

2. Speaker connections - Hard to get this wrong I would suggest as the diagram that come with the unit shows the (counting from the left) 1 & 3 on the Master is red & black Left Speaker, 1 & 3 on the slave is Red & Black for right.

3. Updates - this puzzled me - nothing in the box or anywhere suggests updating the new unit. The Master (original) is 8.1 latest. The menu on the companion is a bit confusing , lots of screens, lots of abbreviations. Did notice one figure showing 7.1.3 which led me to think it had the old config, so tried to update it Like I had the Master....but for some reason it seemed to ignore the files on the card (no config file, just update files)
Can someone remind me the steps (button presses) to update, maybe by this time I was so pissed off, dripping in sweat, and fed up, so got it wrong!

If it turns out to be mismatched firmware, then its obvious that the slave config file would not be read, so thus my problem, but at this point, pure speculation???????

If I get this working (rather than throwing it back at Devialet), I will certainly be shouting at them for the very poor documentation. Not used to this, most electonics (even from the far east these days) have comprehensive accompanying instructions (or on CD/site), which cover the usual + what to check if something is wrong - Frankly it is even poorer given the cost of their equipment.

Cheers

Keith
Fairford UK area - Devialet 440, Aurender Streamer- Linked to QNAP NAS 453mini - Triangle Signature Deltas, Van Damme Professional Blue Series Studio Grade 2 x 4.0 mm cables, Moon Neo 260D DC Transport, Dell notebook Client linked both ethernet & wifi.
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Messages In This Thread
No sound on Companion???? - by teddlesdee - 22-Jun-2015, 20:18
RE: No sound on Companion???? - by thumb5 - 22-Jun-2015, 20:28
RE: No sound on Companion???? - by teddlesdee - 22-Jun-2015, 20:50
RE: No sound on Companion???? - by thumb5 - 22-Jun-2015, 21:18
RE: No sound on Companion???? - by Confused - 22-Jun-2015, 21:06
RE: No sound on Companion???? - by thumb5 - 22-Jun-2015, 21:09
RE: No sound on Companion???? - by Confused - 22-Jun-2015, 21:17
RE: No sound on Companion???? - by thumb5 - 22-Jun-2015, 21:20
RE: No sound on Companion???? - by NickB - 22-Jun-2015, 21:23
RE: No sound on Companion???? - by miro - 23-Jun-2015, 03:05
RE: No sound on Companion???? - by teddlesdee - 23-Jun-2015, 09:10
RE: No sound on Companion???? - by Confused - 23-Jun-2015, 12:43
RE: No sound on Companion???? - by Antoine - 23-Jun-2015, 09:48
RE: No sound on Companion???? - by GuillaumeB - 23-Jun-2015, 10:12
RE: No sound on Companion???? - by octaviars - 23-Jun-2015, 11:51
RE: No sound on Companion???? - by teddlesdee - 23-Jun-2015, 16:34
RE: No sound on Companion???? - by Confused - 23-Jun-2015, 17:10
RE: No sound on Companion???? - by teddlesdee - 23-Jun-2015, 20:41
RE: No sound on Companion???? - by Confused - 23-Jun-2015, 21:09
RE: No sound on Companion???? - by thumb5 - 23-Jun-2015, 20:50

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