23-Jun-2015, 12:43
(23-Jun-2015, 09:10)teddlesdee Wrote: 3. Updates - this puzzled me - nothing in the box or anywhere suggests updating the new unit. The Master (original) is 8.1 latest. The menu on the companion is a bit confusing , lots of screens, lots of abbreviations. Did notice one figure showing 7.1.3 which led me to think it had the old config, so tried to update it Like I had the Master....but for some reason it seemed to ignore the files on the card (no config file, just update files)
Can someone remind me the steps (button presses) to update, maybe by this time I was so pissed off, dripping in sweat, and fed up, so got it wrong!
If it turns out to be mismatched firmware, then its obvious that the slave config file would not be read, so thus my problem, but at this point, pure speculation???????
Cheers
Keith
It is hard to tell remotely, but point 3 above could potentially be your problem. When you update firmware, the amp deletes two files from the SD card, so check the SD card has the full compliment of 17 files (not 15 files) and retry loading 8.1 onto the slave. (some have reported that this is now 18 files with a manual added) If you have less than 17 files, the amp will ignore the firmware on the SD card, no update will take place.
So, make a firmware 8.1 SD card, check this has at least 17 files. Turn off the Devialet completely (switch off at the mains is easiest), load the 8.1 firmware card into the amp, switch on the amp, watch the display, you should see that the firmware is updating, it takes a couple of minutes. Take a deep breath..... Try some tunes.
If this doesn't work, a quiet chat with your dealer would be in order .......
Good luck!
