03-Jul-2015, 21:51
(02-Jul-2015, 23:50)Manoet Wrote: After returning my unit to Kevin Harris in New York last week with the balance issue I've just been notified it will be replaced with a new one. Unit was delivered new with the issue 6 weeks ago. Took about a month to get anyone to move on it. I had to dial in 26-34% increase to left channel to get left-to-right balance centered. Of course I tested it here seven ways to Sunday with different cables, sources and speakers but still had fears like with a new car under warranty, it'll NEVER repeat the problem when at the dealer. Looks like I got lucky and it duplicated the issue in NY. Least I know I'm not crazy... ok, well mostly! I should know more later today or tomorrow on the replacement status.
Terrible quality control. Inexcusable!!!
Terrible service to wait so long for service. Inexcusable!!!
I will never recommend Devialet to anyone, and will urge folks not to purchase any Devialet product.
