Auralic Aries

[GuillaumeB]

From a support point of view : although one-on-one support is good, the quality of the public support site is not ok. You find outdated documents without reference to applicable firmware revisions, no list of known problems etc. Even the success of this forum, and the lack of an official Devialet counterpart is troublesome. For me, these are indications of growing pains that need to be tackled before adding new functionality. They have a great example if they look at Sonos : from day one, they made sure that what they delivered worked almost flawless. Problems are openly discussed and fixed in a short time.

Well, hopefully Devialet will see that this forum is a positive thing for all parties involved and either join/endorse or set up their own forum. Either outcome will be a good result as far as I'm concerned!

I must say I've been really impressed by the good nature shown on this forum; we don't necessarily all agree on things but it's been a breeze to moderate!

Guillaume

As the British would say : hear, hear ! You did a great job starting this off !

I say! Jolly good show!

Guillaume