05-Dec-2014, 05:48
(29-Oct-2014, 11:01)oxfordaudio Wrote:(16-Oct-2014, 17:19)chrish Wrote: Have problems with Configurator on Mac. Nearly always get "There was an error generating your configuration file.....". Find this tool a pain to use. Doesn't seem to save correctly, or it just decides to wipe your settings and start fresh without telling you. Urrrrrr.Try using a different browser I.e. Not Safari, Google Chrome always works
I just purchased my Devialet 200 about a month ago and have exactly the same issue using a totally up-to-date Mac in Safari. Whenever I attempt to save a configuration to an SD card (or the Desktop) I get a message "There was an error generating your configuration file ...". Not only that, I am logged out of from the Devialet website, and need to log in again to make any further attempts. Any adjustments I have made are saved in My Configurations, but I am unable to download the file. It appears that something is blocking the file from downloading, but I turned the firewall off and closed Intego VirusBarrier to make sure they were not blocking the download, but this did not help. I do not want to be forced to use another Mac browser, just to use Configurator.
I got around the problem by using Configurator in Internet Explorer in Parallels Windows 7 virtual machine on my Mac.