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Devialet predictions for 2016 (The Devialet Almanac 2016)
#42
(31-Mar-2016, 12:22)deviousalet Wrote:
(31-Mar-2016, 10:21)Hifi_swlon Wrote: Joking aside, I'm really surprised that Devialet didn't send Guillaume Od'A #001/100 as a goodwill gesture of thanks.  Apart from being a nice guy and one of Devialet's biggest fans, his running this forum has probably saved them a fortune in support costs alone, as well as helped build a sense of community and knowledge around the brand, both of which surely benefits them as a company.

When I've talked with Devialet support and mentioned what I've learned in this forum they have had only negative reactions. I've told them I wouldn't have bought my D400 without this forum. This forum has solved issues for me that Devialet support has "worked on" for months without success. This forum is the most useful source of information or advice about Devialet. Oh wait, that's probably what Devialet dislikes. To be fair I'm sure they dislike our misinformation, ignorance, and griping (all of which occasionally happen). For a company that doesn't believe in listening to their products I'm sure they think we're a bunch of nuts for debating the different sound of each firmware release. They've said there's no difference after all, so how could we think there is? Anyway, I'm not sure that Devialet loves us here so it is our job to appreciate Guillaume and everyone else who makes this such a great community. Thanks!

We that's very kind of you both to say, really!   Blush

Can I just take this opportunity to say that all my interactions with engineers and commercial reps at Devialet have always been very positive. Indeed I have been thanked by them on more than one occasion. I also know that they take this forum seriously and although they choose not to actively participate they do read a lot of what goes on in here. Whether they act on any of it is anyone's guess, I suppose we will have to wait and see what happens in 2016!

Guillaume
Industry disclosure: UK distributor for Shunyata Research

220 PRO, totaldac d1 server with additional external power supply, totaldac d1-seven, Echole PSU for Totaldac, Wilson Audio Sasha 2, Shunyata Research cables, Shunyata Hydra Alpha A10 + DPC-6 v3, Various Entreq ground boxes and cables, Entreq Athena level 3 rack, 2 X SOtM sNH-10G with sCLK-EX + 10MHz Master Clock input + sPS-500 PSU, i5 sonicTransporter w/ 1TB SSD

UK
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RE: Devialet predictions for 2016 (The Devialet Almanac 2016) - by GuillaumeB - 31-Mar-2016, 12:55

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