31-Mar-2016, 13:55
Guillaume's generosity prompts me to add that, in fairness, Devialet's US tier-one support is very nice and quickly answers the questions they can, so is probably quite useful for the majority of new users. It is when they must refer a question to France that it falls into a black hole. I'm glad that some at Devialet appreciate this forum. It just seems such a simple matter for Devialet to drastically improve customer relations, but maybe it is harder than I think to represent how this particular delicious sausage is made.
