22-Mar-2016, 13:03
(22-Mar-2016, 11:40)hk6230 Wrote: Latest update I got today is that they are working on a new AIR.
I was experiencing a very unusual AIR situation where sound cracking up and on the Devialet AIR logo, after I clicked on it, my AIR-ETH amd AIR-WIFI were flickering like crazy. And, I can't even select either mode. And, when AIR-ETH was successfully selected, it dropped off occasionally (the display on the Le200 with ETHERNET grayed out). I was so afraid that now my Le200's ethernet module is spoilt. I wrote to Devialet and was told "as AIR is not supported on Win10, we can't provide any technical support for it. But, we are working on a new AIR. In the meantime, please try out on a Win 7 or 8 system with USB to see if it's ok."
In any case, since I can't depend on them, I will have to take out all components including new network devices added recently like 2 Sonos Play:5 (using wifi), a new wireless router, a new switch, my QNAP NAS (which seems behaving very weirdly) and put them on one by one to identify the 'culprit(s)', if I can find it (them). And, it may also because it was the stupid electrical company who are making big changes or modifications in the electrical cabling leading to our estate, that caused the external telecom (broadband) switch misbehaving and caused my problem.
Wish me luck, everyone, and hopefully I find the 'culprit(s)' and let me enjoy my AIR again.
have been in contact with customer service recently and yes they told me they are working on AIR. unclear so far if it's gonna be a hardware or software solution.
