(03-May-2016, 21:51)bernardl Wrote: I am not sure to get the negative comments about the event in Versailles.
Treating one's ecosystem well (in this case dealers) is something most companies think is very important. How they do it is impacted by the cultural background of the people working in the company. And... like it or not, Devialet is a French company that is part of a culture of which high end hospitality is a key component.
As far as I am concerned, I judge companies based on their products alone (and I continue to be delighted by my 250), but those who think that the "personality" of a company they buy from is relevant shouldn't expect Devialet to become something it is not, or to apologize for what it is.
Cheers,
Bernard
The most important, number one concern for any company should be it's customers. Also I put all the 'extravagance' on one side and the treatment of customers on the other. There's a stark contrast here IMO.
Another thing, you may have missed how Devialet has mistreated distributors/dealers in the past. (If we choose to believe the little one-sided information that 'leaked out')
But yes, my simple Dutch roots may also make me consider this all very much over the top.
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