New product launch?

[Zappydev]

As far as I am concerned, I judge companies based on their products alone (and I continue to be delighted by my 250), but those who think that the "personality" of a company they buy from is relevant shouldn't expect Devialet to become something it is not, or to apologize for what it is.

We are judging them on their product.  AIR has been broken for 2 years, they don't care.  Wining and dining their resellers and F1 sponsorships/partnerships seems to be their priority.

I have spent a lifetime career in technical sales (non-audio). One thing I learned: the customer is king, and any company which forgets that is destined to fail. It is still early days for Devialet, but the writing is on the wall ...