New product launch?

[brit]

Some great posts here and in true DC style we are able to say what we think without the conversation deteriorating into vitriol and personal attacks. 

A few points:

1) Devialet engineers have definitely been busy since there is a big announcement imminent... The frustrating thing for us is that no one knows what it is yet! 

2) I would argue that the company is still engineering-led, by the simple virtue that it employs more engineers (almost 50?) than any other high end audio company. It is where their efforts have been focussed which is possibly a source of frustration for many, but until we know more about what this announcement is we can't really say!

3) I have said this before a few times: it is precisely because of a failure of marketing and communications that many Devialet owners feel frustrated. Sure marketing won't solve AIR but communicating on progress, challenges faced etc most certainly will help.  There is a lack of joined up thinking when it comes to how Devialet interacts with its customers. Devialet badly need a centralised, top down strategy for engaging with existing customers. 

4) I do think Paul's post was unfortunate. Right in the middle of a discussion about Devialet's new announcement he drops dozens of pictures of a high end jolly for dealers. Inappropriate to say the least! Any conversation about new products is always going to be sensitive when AIR remains unfixed. Gloating over foie gras at Versailles just takes the biscuit! 

5) Aside issues with AIR and Spark I think it is fair to say that most of us on here still think Devialet makes exceptional products. I, for one, couldn't be any happier with my OdA, and if this is a sign of things to come we all have a lot to be positive about. It is a remarkable product and I sincerely hope that the new class D board etc can be trickled down. 

Love and peace to everyone! 

Guillaume

Thank you Guillame, as usual, very well put.


I, for one, am very well pleased with my D400. I, personally, have had no issues with AIR, but as that is not my primary listening source it causes me no problems, but on the occasion I have used it, it has worked fine for me. I know that others have not been as lucky and I can understand their frustration at Devialet's seeming lack of interest in solving it !


My main issue with Devialet was when they changed their dealership "model", but that is a different story. So lets move on from big lavish dealership "jollies" and look forward to new products, but more importantly to me, news of potential upgrade paths for existing Expert Line models + a really terrific Firmware upgrade to further improve, what is already a fantastic SQ + a lasting solution to AIR .


David