New product launch?

[Eddye]

This is where Devialet gives me a bit of heartburn.   I fully understand when and why a company keeps very closed mouth about new product announcements.  That is how it should be.   But I'm less understanding when a company is closed mouth with existing customers about possible changes, improvements and bug fixes to existing products.  Even if they cannot say when or at what cost, knowing the roadmap for existing products would go a long way to instilling confidence and creating anticipatory excitement.  We all love surprises, but knowledge and awareness creates a more inclusive customer relationship.

Just saying...

Still, I'm pumped to hear the announcement (and thank you, Gary, for giving us something to get excited about!)

From what I regularly read on this forum Devialet seems to go out of their way to alienate existing customers. On this forum there are many complaints about communication between Devialet and users/customers. That should be addressed first, is my opinion.