New product launch?

[NickB]

I think if anyone had already paid to upgrade their D Premier to D800 and then had to pay for the upgrade to 1000Pro they might think that it was absolutely correct for you to be charged for both upgrades to do the same.

So:

• Someone pays for the D-Premiers > D800 upgrade 2 years ago and therefore get's 2 years of the benefits of having a D800 to listen to.
  
• Someone else doesn't do the upgrade and therefore get's none of the benefits of the D800, but you think it's fair that they now pay for this upgrade even though they've never had any of it's benefits
  

For your info I only bought my pair of D-Premiers this January, so if going by Devialet's original window the upgrade option was closed. As such I'm being penalised for the person I bought from not doing the original upgrade from D-Premiers to D800. I wouldn't expect to pay the same as someone who is going from a D800 > 1000Pro, yes an additional premium from D-Premiers > 1000Pro, but not the full charge for both upgrades in one (D-Premiers > D800 > 1000Pro).

By that logic irrespective of anyone doing these upgrades this time around, you had better pay for the upgrade now and get the benefits as if not you will still ultimately be charged next time around (a no win situation for those who don't upgrade, and are going to be penalised in the long run).

That would sound a bit like like sour grapes to me 

No sour grapes here, I never had D Premiers, and as I remember you telling everyone how little you paid for your D Premiers when you bought them I think you are probably doing OK.