New product launch?

[Frnch]

High end audio is not only about sound quality and how much this or that costs. It is also about the trust that a customer shows the manufacturer when purchasing very expensive gear. 

+1 I think that is absolutely spot on.

Now put yourself into my shoes having purchased Devialet's limited edition, anniversary edition, only to find that 3 months after delivery,  a "better" higher specified model is shipping. There was absolutely "no tact or finesse", to use your exact words, in the way that the launch of the 1000 Pro was communicated. None whatsoever.

Guillaume

Seems that Devialet need to find a way of regaining the confidence of their best customers the Od'A owners and I am not not sure a free upgrade in 2017 will be sufficient...

Devialet the ball is on your side!!!