30-Jul-2016, 20:39
(30-Jul-2016, 18:25)GuillaumeB Wrote: I imagine I must be coming across as a spoilt brat to some of you.
No, not really.
It's a genuine grievance and the fact that it involves the top of the line model(s) doesn't make you seem somehow spoilt. If anything many of us can probably relate to your feelings pretty closely - despite it being a high profile 'incident' - it probably leaves a similar taste to some of my Devialet experiences where I ultimately felt pretty f'ed off.
Mine was money spent on streamer gear and sundries, plus valuable time dealing with support, feeling ignored, and then more time researching solutions/alternatives. But it's not all about the money after all that's all relative anyway, but it's the emotional side also. That said yours was probably one of the more expensive grumbles so it's fair play to be a bit pissed off.
OK, OK, this is only hifi after all and no one's life's in danger or anything - there are a lot of more important things in the world than AIR and OdA's. But the silly thing is most of this stuff is so needless. Maybe AIR was too big a thing to address at the time so they went for burying head in the sand, but there weren't even 100 OdAs sold so why not just come up with a plan and contact those buyers first and make them feel good about it - after all they are (or maybe were) probably Devialets biggest fans.
Maybe if you say you don't want to wait and are happy to have the upgrade in two parts, you might get it sooner? Perhaps you could threaten to post a YouTube of you smashing the OdA to smitherines with a sledgehammer if you don't get the upgrade NOW
>>> 1st Place Award: Devialet, last decades most disappointing technology purchase. <<<
