(30-Jul-2016, 23:14)deviousalet Wrote: I second that GuillaumeB, far from coming across as a brat, is showing us all exactly how Devialet feels about their customers. It is very telling to see the experience of someone who was an early adopter of multiple top-of-the-line Devialet products, a founder of the best support network for Devialet customers, and a lucrative customer of a top dealer. If Devialet can't communicate with <100 top customers who bought a piece autographed by their principles then what hope is there for we anonymous many with lesser products? Devialet signed the OdA casework yet can't send a form-letter to a few people? It is important to know how much communication is for show and how much is real. Thanks for sharing, GuillaumeB.
Second this. You are the premier customer who started the one location that I could find for valid Devialet support and, sadly, you are, rightfully, miffed. Wonder if these guy in Paris get this.
