New product launch?

[Antoine]

Devialet sent out emails about the new Pro's and offered people to register their non-binding interest in the upgrade. In this registration one only had to specify their name, email and current model. Later Devialet has sent out emails to some people to register their country they live in.

I've never indicated anywhere in this process that I own a 250 upgraded from D-Premier yet the offer is tailored to this so they're matching the registration information with other records they already had. The records they may have are those from people having at one time registered their D on the website, from direct sales, from RMA's and previous upgrades. Of course these records may contain errors or other errors are made. Looks like Axel got "lucky" as he seems to have the wrong flag next to his name (the one a person who bought in 2016 gets, while he has not).

I got the offer of an upgrade because I opted in to the priority upgrade list, i.e I got my name on the list early. Nothing to do with when I bought my amps. I also have an account on the Devialet website, where details of my amps and my setup, configurations etc are held. In any case, I won't be upgrading until there is some proper feedback re. the performance of the 440 Pro.

1+1=2. You got the discounted price for 2016 buyers (http://www.kjwestone.co.uk/news/devialet...-september). You quoted it yourself: "exclusively for recent Expert Le 400 owners". In error (you didn't buy in 2016) it's got nothing to do with you signing up to the priority upgrade list early, many others did as well. It's not your error and you could benefit so just 'be happy'.