18-Jul-2016, 18:58
(18-Jul-2016, 18:41)Antoine Wrote: Well of course we shouldn't forget that it's very hard for a multinational that has thousands of employees over the whole world in different countries with different cultures, dozens of divisions that each release multiple new products each and every year (in very different categories) to keep their support employees up to date. It's hard even for their specialists to keep track!
Oh wait, silly me, I had a different company in mind!! Devialet of course only has about sixty employees and two main product lines.
Why would they even think of each and every contact any customer has with their single point of contact (Customer Care) could be an opportunity, they're patent hoarders. Patents matter, and investors not customers! Us low lifes should shut up and contact our dealers for our fixes.
Seems you're right on the money (pun intended)
Devialet 200 <> Bowers & Wilkins 805 Diamond <> Aurender N100 <> Clearaudio Concept MC <> Audioquest Rocket 44/Coffee USB
The Netherlands
