(02-Jul-2016, 11:43)SwissBear Wrote:(02-Jul-2016, 11:36)GuillaumeB Wrote: Indeed. It seems as though in some cases the dealers are very poorly informed.
In fact with the NDA in place until a few days ago it has been almost impossibly to clarify anything around the O d'A upgrades hence my earlier post about not really being sure of anything anymore. I wonder if this situation is a) positive for the customer and b) really necessary
Guillaume
What is even stranger is the fact that I talked to my dealer this week, as I was contemplating the purchase of a second amp for another installation. And the guy kept repeating erroneous information, even though he was relieved from the NDA.
As a consequence of all this, I decided to buy the small integrated amp from darTZeel...
Or how to ruin customer's loyalty in 21 lessons
At least my dealer was truthful with me, he said that I had more information than he had and would get straight onto the distributor to see what more info he could get.
Again it appears that it's down to the lack of communication from Devialet, and not just to us Customers, but seems to their own Dealers also (not an NDA issue with my local dealer, just lack of info passed through to him).
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