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From Quentin Sannié CEO Devialet
#4
Unfortunatley this is (even not well communicated) marketing bla bla.
This is another "not we really get things rocking / done ..." which they promised already several times ago.
And concerning budget, they also received considerable amount of investments earlier - so far they lack a tremendous amount of trust and credibility.
It's a shame that even the rollout of their new pro series is quite a desaster. Talking to a few dealers they are upset too. Not providing dealers and customers with new pro models makes deciding to go for a upgrade like tossing a coin.
And many, many promised features like UPNP/Streaming & the whole dialoge-mess, Remote App, Room Correction, ... if they finally don't start delivering they will upset their investors too.
And another one of those big disappointments is the promised completely new approach with customer care and communication.
Those of use involved in that online-forum at https://help.devialet.com/hc/en-us quickly realised that this is another one of those massively underwhelming things.
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RE: From Quentin Sannié CEO Devialet - by markush - 06-Dec-2016, 19:57
RE: From Quentin Sannié CEO Devialet - by Pim - 09-Dec-2016, 01:42

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