23-Dec-2016, 18:40
(23-Dec-2016, 16:33)Borgen Wrote: I had the same problem. I first requested a new code in a support ticket (explaining carefully what had happened) but didn't hear back for 3 weeks or so. I then made a call to the support desk (within business hours) and got a new code without any fuzz. I recommend you calling their "helpline".
I was worried I would be waiting ages but in fact had a new code within 2 hours, the credit card providers fraud team were the stumbling block, in this case I was very impressed with Devialet support particularly on the Friday before Christmas, thanks for your response Borgen
Mac mini -> Roon ->Devialet expert pro 1000 via Roon Air Ethernet, Chord Signature Digital Tuned Array, Clearaudio Champion Level 2, Dynavector DV-20X2L, Focal Sopra 2, Transparent Musicwave super speaker cables.
