TIDAL question

[Dr Tone]

Well my experiment does not go well
My laptop freezes when using Tidal. It happens sometimes when I change track or album. It has also just happened when the album was going to the next track

My laptop gave me the following error code
DPC -WATCHDOG-VIOLATION

So I dont think its an AIR issue, I beleive its Tidal. I will be removing it from my laptop.

I'm having exactly the same problem.

I have checked the .dmp files that Windows creates always when it crashes (C:\Windows\Minidump), but there is no indication that this would be related directly to AIR. The .dmp files indicate in my case that the crash was:
- Probably caused by : tcpip.sys ( tcpip!IppLoopbackTransmit+1df )
- Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+46470 )
- Probably caused by : memory_corruption

I am not a software developer so my understanding is quite limited debugging this kind of issues.

The crash is easy to reproduce when using Roon -> HQPlayer -> AIR. It only takes 1-3 minutes to make it crash to the bluescreen.

I have contacted Asus, Microsoft, Devialet, computer seller, and even Jussi from HQPlayer because of this issue. Let's see if someone would be able to help.

What type of NIC do you have?  Have you updated the drivers?

Have you disabled all unnecessary network binding?

I only have HQPlayer and AIR but knock on wood have never had it blue screen during music playback.  So it's something very specific with your configuration.