TIDAL question

[petrik]

I'm having exactly the same problem.

I have checked the .dmp files that Windows creates always when it crashes (C:\Windows\Minidump), but there is no indication that this would be related directly to AIR. The .dmp files indicate in my case that the crash was:
- Probably caused by : tcpip.sys ( tcpip!IppLoopbackTransmit+1df )
- Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+46470 )
- Probably caused by : memory_corruption

I am not a software developer so my understanding is quite limited debugging this kind of issues.

The crash is easy to reproduce when using Roon -> HQPlayer -> AIR. It only takes 1-3 minutes to make it crash to the bluescreen.

I have contacted Asus, Microsoft, Devialet, computer seller, and even Jussi from HQPlayer because of this issue. Let's see if someone would be able to help.

What type of NIC do you have?  Have you updated the drivers?

Have you disabled all unnecessary network binding?

I only have HQPlayer and AIR but knock on wood have never had it blue screen during music playback.  So it's something very specific with your configuration.

Yes, I have updated all drivers from Asus, Intel and Samsung.

This is a desktop computer with LAN. Most settings are just default ones, nothing special that I am aware of. I have also re-installed Windows 10 but that didn't help.

May I ask what is network binding and how can I disable it/those? How do I know what are unnecessary ones? 

Update: I enabled the Driver Verifier in the Windows and made it crash again. Now it's clearly showing that AIR was causing the bluescreen crash