Hi
Can't go into full details just now, but P-O (owner of Entreq) gave me a call from Sweden yesterday and will sort something out with my Tellus 2 & Infinity Hook Cables (now that's customer service for you). He did admit the sizing of 12cm height was the box casing and didn't include the extra height of the front panel (13.5cm), so it's their fault for wrong info on website.
One possibility is that they will take the Tellus 2 back and exchange for additional cost a factory 2nd Poseidon (cosmetic marks, fully functional, should be a large discount over normal RRP price). Also they will exchange the hook-to-hook cables for hook-to-spade, so these will attach to the negative binding posts as normal.
Haven't had a chance to properly hear what the Entreq gear does to my system, but as a Company top notch service as above.
Can't go into full details just now, but P-O (owner of Entreq) gave me a call from Sweden yesterday and will sort something out with my Tellus 2 & Infinity Hook Cables (now that's customer service for you). He did admit the sizing of 12cm height was the box casing and didn't include the extra height of the front panel (13.5cm), so it's their fault for wrong info on website.
One possibility is that they will take the Tellus 2 back and exchange for additional cost a factory 2nd Poseidon (cosmetic marks, fully functional, should be a large discount over normal RRP price). Also they will exchange the hook-to-hook cables for hook-to-spade, so these will attach to the negative binding posts as normal.
Haven't had a chance to properly hear what the Entreq gear does to my system, but as a Company top notch service as above.
1000Pro (Matte Black), Lenehan Audio ML5 Reference's, FoilTek Speaker Cable's, Paradigm Sub1, Entreq Poseidon, Antipodes CX, Roon (Lifetime), Curious Cable USB, Aqvox Switch, Gigawatt PC-3 Evo Se, Mad Scientist Link Cable (RCA/AES), PSC Power Cords
Australia (Perth)
