MELCO

[K4680]

I read that owners can upgrade their non-EX. Any idea how it’s done? And the cost and downtime?

Hi, Tategoi
here briefly summarized!

Upgrade your existing Melco to EX status

Anyone with a mk1 or mk2 Melco (any model) can have their machine upgraded to EX specification to take advantage of the Melco Intelligent Music Library.

The final software release for mk1 and mk2 machines is 3.92 in terms of features and functionality – new releases to fix bugs will occur periodically. The EX update is one which must by done by Melco themselves as it requires the hard drives inside the machine to be repartitioned and this cannot be done by the end user. The EX update will give you access to all future updates, it is not just about adding Minimserver 2, SongKong and Internet Radio!

It is vital that your perform a back up of your Melco before you send it away as it will get reformatted during the update process.

If you have mk1 Melco (N1A, N1ZH, N1ZS or N1ZS Anniversary) the upgrade price is £500 including VAT and shipping.

If you have mk2 Melco (N1A, N1ZH or N1ZS) purchased before 1st of June 2019 the upgrade price is £250.00, anyone who bought a mk2 machine after the 1st of June 2019 it is £95.00.

Prior to current events the turnaround time on the update process has been around 10-14 days, there will obviously be a pause in the updates being carried out, but they will start up again just as soon as they are able to.

Part exchange is welcome as well. If you have a mk1 machine it does not have the dedicated DAC port thatwas introduced on the mk2 models – this dedicated port makes quite a difference in terms of sound quality. The original N1A uses 2 x 2 TB hard drives so you moving to any N1 EX or N10 EX will get you a storage upgrade as well.

https://www.audiotherapyuk.com/2020/03/2...ng-owners/

Hi, is there any hardware difference between the N1A Mk1/2 vs the N1A EX? If so, upgrading from mk1 the £500 will include both software and hardware making it basically a N1A EX? Thanks


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Hi Supra, at a dealer demo (2019 oct.) from Melco, I can remember that a participant asked exactly the same thing, and the Melco representative replied that changes were being made to the motherboard and the Melco operating program is reinstalled!!