Poor Customer Care

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Poor Customer Care

Damon

Senior Member

Posts: 698
Threads: 14
Joined: Sep 2014
Reputation: 57

11-Jun-2017, 00:52

When did you actually ship the amp? Most who upgraded had very good turn-around times, well within the time frame Devialet quoted. Delays seemed to be more a function of UPS than Devialet.

The fall of 2016 was the 'upgrade season' so their scheduling for that work may be different now.

What time frame were you given? Has the upgrade taken longer than the time they suggested to you?

Damon

Powernode, NAD M32, Cambridge CD transport, Analysis Plus, Nordost, iFi Nova, CSS Criton 1TDX, KEF C62

Vancouver, Canada

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Messages In This Thread

Poor Customer Care - by bitsnbob - 10-Jun-2017, 22:06

RE: Poor Customer Care - by Damon - 11-Jun-2017, 00:52

RE: Poor Customer Care - by petrik - 11-Jun-2017, 07:01

RE: Poor Customer Care - by Hifi_swlon - 11-Jun-2017, 18:46

RE: Poor Customer Care - by Cylob - 12-Jun-2017, 10:42

RE: Poor Customer Care - by Confused - 11-Jun-2017, 08:33