12-Jun-2017, 10:42
(11-Jun-2017, 07:01)petrik Wrote:(10-Jun-2017, 22:06)bitsnbob Wrote: I have an email address with a person named Judith in it, but she never answers my messages, leaving it to others, and I am completely underwhelmed by any responses I do receive.I would suggest creating a support ticket to ask details where your device is located at the moment.
This "Judith" never answered to my questions neither, but support replied to the tickets quite fast.
I have a ticket created 3 months ago. They never replied. Just an automatic mail.
I've updated the ticket twice... Nothing.
But most of all they way they handled the AIR problems and the time it took them to fix it frustrated me.
I'll never spend a single euro on this brand anymore. Or any product with their technology in it.
Devialet Expert 200 (FW 7.1.3) / Magnepan 1.7i / Rel T5 / Foobar (WASAPI event 24bit) / AIR 3.0.1 public beta (best Air 3.x.x SQ by far)
