Invitation to send your PRO to Paris

[Celts88]

I'm in Australia and I also had no word from Devialet about the new board and my Expert Pro since the email announcement back in mid July. I had also heard from my dealer that the upgrades for Australian customers would be done here in Australia starting around the middle of this month so on Saturday I sent an email to Devialet support asking when I would hear something about the arrangements. I just received this reply:

"Dear David,

Thank you for reaching out to Devialet again,

The upgrade program information will be released soon via newsletter, our team is still finalizing the test on the core infinity for this reason no new information has been shared.

Please stay tuned with us and lookout for out newsletter over the following weeks

Best
Eva
Eva | Customer service & support Devialet"

So, all of the dates that I've seen mentioned by Devialet or here (October 17, November 4, November 7 (at least on my side of the International Date Line) have come and all except November 7 have gone. That email was time stamped a bit over 9 hours ago as I write this, so the latest news is that they are still finalising tests on the Core Infinity board and we can expect to hear something in a newsletter "over the following weeks".

If anyone is holding their breath waiting for news, I think it's time to stop holding your breath. It looks like we still have a bit of a wait ahead of us.

David

I live in Perth (Aus) and also never received any email from Devialet. Been in touch with Oceane and she has now included me in the newsletter (don't know why not already part of distribution as previously had both my D-Premiers upgraded to 250Pro's).

Sent an email to Oceane today and she replied below this afternoon (appears the dealers are getting mixed messages about being able to upgrade locally, seems not the case). All information she has given me in the past has been correct so don't want to give her any grief now over the delay as she's only the messenger (she's always been very good at getting back to me).

Cheers
John