Invitation to send your PRO to Paris

[ssfas]

Just received a long and detailed message from Quentin Sannié, Devialet CEO, about the software upgrade. This will hopefully address part of the acrimony of certain contributors in this forum.

Although a bit concerned about the potential loss of musicality which could result from the upgrade, as I was very happy with the tonality of my D900, I am sending my machine back to Paris today for upgrade.

I would like to underline that I am a really happy customer of Devialet, in part because I found ways to feed my machine with a close to perfect source via AES/EBU, following the steps of Antoine. This has allowed me to wait for the new developments with a great serenity.

I would also like to underline that Devialet's customer support is very friendly and efficient. I particularly appreciate the help provided by Océane who is a lovely and helpful lady.

To those who are constantly unhappy about Devialet, I would seriously suggest to work on raising their serotonin level, and stop complaining when they did not get their shot of dopamine with the latest toy/upgrade. Listening to  Pr Robert Lustig from UCSF gives some ways to achieve this: https://www.youtube.com/watch?v=EKkUtrL6B18

Just my 2c

+1 

Love my Devialet, Oceane is charming and helpful, I also appreciate complex hardware and software that has to compatible with third party platforms doesn't get done overnight. My hormones are fine, thanks for asking.