08-Nov-2017, 19:49
(08-Nov-2017, 19:02)Dannythered Wrote:(08-Nov-2017, 18:29)petrik Wrote:(07-Nov-2017, 17:51)markush Wrote: Well this is quite lame to say they didn't know about highly demanded features like ROON RAAT, room correction or other ones that are named for a very long time of users.
Anyway please raise your voice here: https://help.devialet.com/hc/en-us/artic...tober-20th
This is especially for Expert Pro / Core Infinity communication!
According to Océane (Devialet support) they have only 4 customers asking for Roon RAAT at the moment. Below is a direct quote from a message that I got from her today.
Well I've just submitted a request for this, are they not counting the posters on the log? I also can't believe they don't take notice of the survey on here!
If you would like the Core Infinity board being Roon Ready - Please contact Devialet by using the official channels mentioned below.
Quote:Dear Petri,
With Sebastien we created specific contact reasons to record how many persons ask for a specific feature on the Core/Expert. I am adding this ticket to Roon RAAT requests. I have 4 demands at the moment. Anybody contacting us by email, chat, phone, facebook and ask for a specific feature will be recorded. And I can on the fly extract the numbers for the executive team here !
probably she should read their own thread.
https://help.devialet.com/hc/en-us/artic...y-Software
there are more than 4 requests just there....
Anyway it seems my fears were correct.
https://devialetchat.com/showthread.php?...1#pid66861
I am sorry for all the O d'A owners who got short changed with last year upgrade program and now they are forced to be the beta tester of this new Insanity Board. I am in NZ and usually we are the last ones to have the upgrade program started, in this case it is a good thing, I am better off siting tight and waiting to see how this marketing shambles develop. looking at the positives, Roon/Air still working great and today I am receiving my new REL G1 Mark II
