29-Nov-2017, 21:45
Wdw,
So sorry to hear of this crazy delivery schmozzle. I feel slightly guilty for having had a near-magical aller et retour.... I don't know why they don't return the amps, with a large cheery card explaining the temporary lack of functions. They could also suggest work-arounds to help their customers. Or include a free hi rez album download by way of compensation- something to help with the transition.
I think many owners can accept the difficulty of predicting precisely when hardware or software will be perfect, but we all feel better and more accommodating when we feel that we are informed, reliably informed, about the state of things.
So sorry to hear of this crazy delivery schmozzle. I feel slightly guilty for having had a near-magical aller et retour.... I don't know why they don't return the amps, with a large cheery card explaining the temporary lack of functions. They could also suggest work-arounds to help their customers. Or include a free hi rez album download by way of compensation- something to help with the transition.
I think many owners can accept the difficulty of predicting precisely when hardware or software will be perfect, but we all feel better and more accommodating when we feel that we are informed, reliably informed, about the state of things.
Damon
Powernode, NAD M32, Cambridge CD transport, Analysis Plus, Nordost, iFi Nova, CSS Criton 1TDX, KEF C62
Vancouver, Canada
