06-Dec-2017, 12:28
(06-Dec-2017, 11:49)miles Wrote:(05-Dec-2017, 15:25)EloFan Wrote: @miles
...i had very same issue ...email them , they responded within a few hours and took care of it...while i was on a phone with them !
Thanks
Sent off an email and got a call from Sebastian a short while after
Quite impressed
Sorted me out in a flash
Waiting for the shipping labels now.....
Did anyone else get to use DHL?
I got an email from Judith saying a call from DHL will follow....
Last time we used UPS
What country are you in, Miles? In the U.K. they used UPS.
Project Eperience X Pack with Ortofon Rondo Red MC, Oppo BDP 105D, 2 x Sonos Connect, QNAP HS251+ NAS with 2 X 6TB Western Digital Red, Mac 5K 32GB running Lifetime Roon, iPad Pro 12.9" for remote control. Etalon Ethernet Isolator, Devialet 440 Pro CI, Sonus faber Olympica ll with Isoacoustics Gaia ll feet, Auralic Taurus Mkll headphone amp., Denon AH-D5000, Sennheiser HD600 and HD800 with Cardas cable, Van Den Hul The First Ultimate and Crystal interconnects, Furutech power cables, GSP Audio Spatia speaker cable.
South Coast England
