08-Dec-2017, 17:12
@4tLotM - To be frank, this is absolutely shocking. Firstly, it should be relatively simple to have basic procedures in place to stop this occurring in the first place. Secondly, there should be basic quality checks prior to sending the units back. To send back like this is outrageous. I am assuming here that they were not damaged during transport? Either way you have my sympathy, I would be furious if they did this to mine.
1000 Pro - KEF Blade - iFi Zen Stream - Mutec REF10 - MC3+USB - Pro-Ject Signature 12