Invitation to send your PRO to Paris

[Cylob]

My 1000 Pro was returned by UPS last week - and both units left outside the front door in the rain, despite being requested - and agreeing - to deliver it to a safe 'Access Point'... Furthermore, they claimed that I had signed for them. I was abroad on that day.
One box is severely damaged, including the inner box, and although the casework appears unharmed, the unit is dead.

Disappointing or what??

Horrendous. My sincere sympathies. Whereabouts in the world are you ?

I am in rural Somerset, UK.

In the interest of absolute accuracy, I have not witnessed a forged signature, but upon tracking the ('proof of') delivery it states: 'Received by Hubregeste' which is clearly untrue; I was in Thailand on that day.

The horror, yeah! So sorry for you mate... Either UPS or Devialet is responsible for this. Hopefully it will be fixed soon. Keep us updated.
I'll keep my fingers crossed for you.