Invitation to send your PRO to Paris

[ghubregtse]

My 1000 Pro was returned by UPS last week - and both units left outside the front door in the rain, despite being requested - and agreeing - to deliver it to a safe 'Access Point'... Furthermore, they claimed that I had signed for them. I was abroad on that day.
One box is severely damaged, including the inner box, and although the casework appears unharmed, the unit is dead.

Disappointing or what??

Update...
Communicated to Devialet via account, including full, purely factual report of events. No reply yet...
Email to UPS on Sunday; unsurprisingly no response there either so have just phoned up and gone through PAINFUL calling centre routine of 20 min.
Hopefully someone more senior will phone back...

I just hope they reconsider their couriers for the future, as this is dire and I'm sure others will have problems as well!

In a way, it is almost fortuitous that I (or anybody else) never signed for the shipments, so UPS cannot claim that we accepted the damaged goods.