29-Aug-2018, 21:05
I got a call today from someone who works at the Devialet support.
I was at work, really focussed on solving a big problem, and suddenly someone from Paris on the phone calling me w.r.t. my Expert Pro... I had to think for about 15 seconds what he was talking about before I snapped out of my professional world into this nice hobby.
The person informed me that the CI upgrade went indeed a bit slower the past weeks but now they are back on track. I also asked some other questions on how they were organized and much more: I received very well documented answers in my native tongue (Dutch). These guys are really trying to put the customer first.
I had mostly very good contacts with the support and am very happy with the amp. Thanks Devialet!!
I was at work, really focussed on solving a big problem, and suddenly someone from Paris on the phone calling me w.r.t. my Expert Pro... I had to think for about 15 seconds what he was talking about before I snapped out of my professional world into this nice hobby.
The person informed me that the CI upgrade went indeed a bit slower the past weeks but now they are back on track. I also asked some other questions on how they were organized and much more: I received very well documented answers in my native tongue (Dutch). These guys are really trying to put the customer first.
I had mostly very good contacts with the support and am very happy with the amp. Thanks Devialet!!
