new Firmware 11.5

[baddog]

Hi all,
Downloaded and successfully installed sw 12.2.6 from Judith’s e mail. Both units displayed sw successfully installed. Looking forward to listening to the new software but the companion would not start but the display operated and sure enough displayed sw 12.2.6 and interestingly also showed link status “none”.
Thought it would help to re do the configuration but sadly still no go, the companion would’nt do the 54321 but just show info windows.
Sent enquiry so we will see!
Cheers,
Bill.

You might try unplugging both units.

Unplug and reconnect the cable connecting the two units.

If you can re-download the configuration (which I would check to ensure it does have the two units connected,  I am sure it does) to either new or re-formatted SD cards, that would be the final troubleshooting step, except for changing the cable that links the two units.