07-Feb-2018, 09:17
(This post was last modified: 07-Feb-2018, 09:19 by Rufus McDufus.)
You possibly know this already but could do a quick check of your connection using 'ping' - i.e. from a Windows machine open up a command prompt and type (say) 'ping -t 8.8.8.8' - which just sends a continuous stream of ping packets to that IP (one of Google's DNS servers in this example). On a Mac you can do this in a terminal window but probably leave off the '-t'. Hit ctrl-c after you've got a few (or a lot) of samples and it'll show you the statistics. You should be getting 0% loss. Anything else could potentially lead to streaming problems.
If there looks like there is a fault you can ping your own router's IP and see if you have a fault on your local LAN. There are ways of figuring the IP address of the ISP's endpoint of your broadband connection too, in order to narrow it down further. Oh, and you could probably ping Tidal too as another check (though not sure what their IP addresses are for the source of the streaming connection).
Thinkbroadband do free continuous monitoring (probably more relevant to UK users) as well which can be very useful evidence to produce if you think there's a fault.
https://www.thinkbroadband.com/broadband...ality/list
If there looks like there is a fault you can ping your own router's IP and see if you have a fault on your local LAN. There are ways of figuring the IP address of the ISP's endpoint of your broadband connection too, in order to narrow it down further. Oh, and you could probably ping Tidal too as another check (though not sure what their IP addresses are for the source of the streaming connection).
Thinkbroadband do free continuous monitoring (probably more relevant to UK users) as well which can be very useful evidence to produce if you think there's a fault.
https://www.thinkbroadband.com/broadband...ality/list
