Hi
I will try to elaborate from the way I understand....
You are quite right about dialog own mesh network... but you also need to understand that the mesh network is also very useful for streaming application and online radio.. it is not only for update.. but for streaming purposes.. as well...
I may be wrong .. but i thing the problem is the type of wifi connection you’ve got at home..
Have you got any 5ghz or AC wifi connection?
Dialog and phantoms work very well on a 5ghz band.. and that’s probably why Devialet suggested to use the airport express .. as the airport will create a dedicated 5ghz connection that will be prioritised by the dialog and phantoms..
If you do have a decent router and AP.. then please create a 5ghz band only wifi connection for testing purpose... then switch off all 2.4 band.. and see if that will have a effect on the performance..
When you search for new wifi connection from your smart device do you see the following in the list of available SSID?
dialogcetwork24xxxxx (2.4ghz) and dialognetwork50xxxx for 5ghz ... ? Those are the dedicated network used by Dialog..
I came across similar trouble when I got my first Phantoms back in 2015...using a used Draytek router , i created a dedicated 5ghz network and my ipad with spark was connected to the network... and the problem was solved..
Good Luck
I will try to elaborate from the way I understand....
You are quite right about dialog own mesh network... but you also need to understand that the mesh network is also very useful for streaming application and online radio.. it is not only for update.. but for streaming purposes.. as well...
I may be wrong .. but i thing the problem is the type of wifi connection you’ve got at home..
Have you got any 5ghz or AC wifi connection?
Dialog and phantoms work very well on a 5ghz band.. and that’s probably why Devialet suggested to use the airport express .. as the airport will create a dedicated 5ghz connection that will be prioritised by the dialog and phantoms..
If you do have a decent router and AP.. then please create a 5ghz band only wifi connection for testing purpose... then switch off all 2.4 band.. and see if that will have a effect on the performance..
When you search for new wifi connection from your smart device do you see the following in the list of available SSID?
dialogcetwork24xxxxx (2.4ghz) and dialognetwork50xxxx for 5ghz ... ? Those are the dedicated network used by Dialog..
I came across similar trouble when I got my first Phantoms back in 2015...using a used Draytek router , i created a dedicated 5ghz network and my ipad with spark was connected to the network... and the problem was solved..
Good Luck
Angenet.
5 Silver Phantoms (2 stereo and 3 solo in 3 rooms). 4 Raspberry Pi 3b with Hifiberry digi + boards connected to four Phantoms. 1 Dialog with Airplay, Roon Lifetime Membership for perfect group play. Qobuz sublime, Tidal Hifi, 1 NAS Qnap tS-210 Pro. Location: West Yorkshire, UK.
5 Silver Phantoms (2 stereo and 3 solo in 3 rooms). 4 Raspberry Pi 3b with Hifiberry digi + boards connected to four Phantoms. 1 Dialog with Airplay, Roon Lifetime Membership for perfect group play. Qobuz sublime, Tidal Hifi, 1 NAS Qnap tS-210 Pro. Location: West Yorkshire, UK.
