Munich 2018

[Zappydev]

Still, I sympathize with Devialet for not doing things right, off the bat. I will write another post what I think about it.

Why sympathy for Devialet?

I have 2 x 250Pro's ($50kRRP here in Aus), but it's nearly 3 weeks and no answer to my Customer Support ticket. They won't pass on my phone calls to Mathieu or anyone else within Devialet, will only reply via email which is at best once per week, and now they have an event in Munich that is by word of mouth only, but the rest of their thousands of customers are kept in the dark regarding current/future plans for their Experts (not just Pro CI models, but Pro & non-Pro models).

Before anyone says go to my dealer, I've already tried that and they know nothing about any current/future plans (or they've been told to say nothing), and the distributor here in Australia knows little also (I know more than the both of them put together). Devialet won't update their customers, and aren't keeping there dealers or distributors in the loop (at least here in Australia they're not).

No sympathy here from me, sorry to say.

+1 from me. This excellent forum is the only useful source of information, and I have learned not to believe any ‘information’ that comes from these ‘meet the customer’ sessions.