07-Mar-2018, 04:23
Yesterday evening I received a phonecall from a french phonenumber. It was a nice gentleman, Mr Hugo, from customer service and support Devialet.
He explained to me that the speakers don't need breakin' in, så I could play as loud as I want from the beginning. With that said, the speakers sounded a bit different with one brand new and one that had been playing for approx 48h prior to connecting them to stereo.
He also helped me with a few other questions regarding Spotify connect, Dialog and recommended setup for me - all in all a very pleasant phone call. So far I give Devialet 10/10 for customer care!
He explained to me that the speakers don't need breakin' in, så I could play as loud as I want from the beginning. With that said, the speakers sounded a bit different with one brand new and one that had been playing for approx 48h prior to connecting them to stereo.
He also helped me with a few other questions regarding Spotify connect, Dialog and recommended setup for me - all in all a very pleasant phone call. So far I give Devialet 10/10 for customer care!
Laptop with Windows 10
2 x Phantom Gold
Dialog firmware 1.14.1.3
Norway
2 x Phantom Gold
Dialog firmware 1.14.1.3
Norway
