"Audiophile Grade" Ethernet Switches - The new generation

[David A]

Hi David:
Alex from UpTone here.
I need to correct you on your above speculation. As of this morning we have 396 unfilled EtherREGEN orders (putting us over the 1,000 units order mark), not counting the forward orders that our dealers have scheduled for coming months. Of those, only 98 of them were placed prior to first users receiving their units and beginning to post their impressions on November 9th.
So yes, about 600 units were ordered based on:
a) our extreme openness about the unique technical design;
b) faith in our firm having produced (and delivered on time) a number of other groundbreaking products in the past;
c) the reasonable price of the EtherREGEN combined with our 30-day, money-back guarantee.
But as you can see, a lot of orders have been based on subsequent user reviews.

As for anybody who thinks that we are limiting production as a "marketing strategy" to generate interest or demand, all I can say is that notion can only come from people who have never produced and sold products. Available products always sell faster than products on long back-order. There are a half-dozen factors limiting our production capacity (including world shortage of expensive differential isolators and one-of-a-kind differential flip-flops), not to mention the hundreds of thousands of dollars swings involved in pre-paying for production parts.

There are a number of other factually incorrect postulations that I spotted when I read this entire long thread last night, but for now I will let them slide. I simply have too much work to do this weekend--assuring that all 250 of the January-promised EtherREGENs get built and shipped out on time, as well as 20 JS-2s.
----

You and others have brought up ASR several times:
The trouble with the folks at AudioScienceReview is they do not understand, nor do they seem interested in learning about, the underlying issues of how common-mode deterministic jitter propagates in audio systems--including on packet-data interfaces such as Ethernet and USB—and thus induces voltage-change noise on ground-planes PCBs and chips, resulting in movement of clock thresholds.

People at ASR understand only the bits and the networking. But that is not what people are hearing with EtherREGEN and other clocking and digital cabling products.  So they shout blindly and call us “snake oil.”  Just remember all the medical scientists who were ridiculed when they first told others about germs…
…(edit - text removed)…
I could go on, but there is no point. We will be publishing a bit about the theory behind this stuff--and it applies not just to the EtherREGEN, but to other Ethernet and USB devices--as well as some interesting measurements. The fingers-in-their-ears naysayers—at ASR and elsewhere—will still just dismiss and deride it, but that’s okay.  What the EtherREGEN does is VERY easy to hear and users are quite happy.

Alex,

Thanks for your reply but I think y ou misunderstood the point I was making about units selling as fast as they could be made,. My point was simply that orders placed before the first customers started receiving theirs and commenting about their experience were made for one set of reasons, orders placed after people started getting them in their hands and commenting on their experience were made for very different reasons. You can't draw any conclusions about the product from orders placed before anyone got one in their hands, but if a product continues to sell strongly after people start taking delivery and commenting on their experience then there are conclusions that can be drawn from that fact and those conclusions are positive conclusions. Things that don't work stop selling fast as word spreads and products that do continue to sell well only do so because they're regarded as worthwhile products.

If you really want to do something for me, use a time machine to ship mine a fortnight ago so I can get it tomorrow <joke>. Failing that, don't waste too much time dealing with substandard criticism based on unsupported inferences drawn form inconclusive results, just keep putting EtherREGENs together and getting them out the door to everyone with an unfulfilled order. I'm looking forward to getting mine soon and I'm sure everyone else still waiting is looking forward to getting theirs as well.