Firmware 12.3.0 + DOS 2.2.2

[Will]

...This B.B. has been relatively quiet of late, is that good news for Devialet or not?

Finally after 3 years I appear to have a stable set up that consistently delivers superb sound quality that Devialet always promised - so there is much less need for me to consult Devialet Chat to find the way out of the latest glitch.  

The move to Roon was a huge breakthrough as well as the latest core infinity upgrade with the latest software upgrade sealing the deal by eleminating the Roon Transport Device error as well the Wifi/Ethernet conflict which affected some users, that has allowed me to revert to using Ethernet.

However, the one factor, outside of Devialet control, that I think may have been underplayed, is the home network environment.  I was forced to get a new modem (inc router) earlier this year.  I thought the one I had was of reasonable quality - but obviously not.  I was having occasional drop out problems etc with my Bluesound setup as well as my Devialet.  Since the new modem, these problems have disappeared (well perhaps not entirely - but it is now several months that I have experienced these dropouts).

Hi Will, on the HighEnd, I had a very interesting conversation with a network specialist on the subject of IP allocation, throughput etc. After some time, he gave me the advice, they switched to their router a decent Lan switch (the built-switch in the routers are not the best). So only a Lan cable from the router to the switch. All other LAN cables now on the new switch. A friend of mine, has implemented the tip, he had me aborts and dropouts in TIDAL. So far no problems with TIDAL. But it can also be a coincidence !!

I am no technician - so cannot explain how the new router differs from the old one - except being a bit more expensive!  I expect that the newer routers are designed for multiple media streaming, which was not a major issue a few years ago.  However, up until I replaced the router, I had assumed that the occasional dropouts etc were largely due to the Bluesound or Devialet systems rather than my own network setup.  Of course, in that time, both Bluesound and Devialet have also upgraded, which complicates the matter in trying to work out where the problem might have been.  However, hopefully, all this is in the past - the net effect is that I will be spending time listening to the music rather than consulting Devialet Chat!