I knew it. it's dead.
8 months ago, I asked Devialet support team what was their plan to fix numerous issues with the Phantom and the app.
I wasted hours on phone to talk and share with them my expectations on how to improve things.
They seemed to have a clue on what was not going well.
that was their answer ! i couldn't believe it !
They clearly stated there was nothing to expect for the upcoming year.
![[Image: Untitled.png]](https://s8.postimg.cc/ocqoldb8l/Untitled.png)
I wrote an open letter to Sannié (who's Devialet's CEO) that i never sent mainly because the tone of the letter was sarcastic and aggressive.
I mocked the fact the Phantom was poorly designed.
I also noticed most of users here are quite satisfied with Phantoms right now despite of:
No Bluetooth security
Spark is the worst player ever created (i miss you winamp 1998)
Different audio volume presets depending you're using Bluetooth 70/100 or DLNA 35/100 (basically you can't keep your own preference after switching...)
Poor DLNA compatibility.
Audio drops via Toslink
Lets combine our thoughts and maybe we could write them a letter ?
8 months ago, I asked Devialet support team what was their plan to fix numerous issues with the Phantom and the app.
I wasted hours on phone to talk and share with them my expectations on how to improve things.
They seemed to have a clue on what was not going well.
that was their answer ! i couldn't believe it !
They clearly stated there was nothing to expect for the upcoming year.
I wrote an open letter to Sannié (who's Devialet's CEO) that i never sent mainly because the tone of the letter was sarcastic and aggressive.
I mocked the fact the Phantom was poorly designed.
I also noticed most of users here are quite satisfied with Phantoms right now despite of:
No Bluetooth security
Spark is the worst player ever created (i miss you winamp 1998)
Different audio volume presets depending you're using Bluetooth 70/100 or DLNA 35/100 (basically you can't keep your own preference after switching...)
Poor DLNA compatibility.
Audio drops via Toslink
Lets combine our thoughts and maybe we could write them a letter ?
