20-Oct-2018, 08:48
(This post was last modified: 20-Oct-2018, 17:57 by Hifi_swlon.)
Not whining Wdw, just fact.
The Experts weren’t sold with a promise that you could one day pay to upgrade the unit - they were sold with a promise that the EVO platform provided a unique ability to constantly evolve via free software updates, such that they never became obsolete. Not via buying new or upgraded hardware, but the original purchase would constantly evolve. For free.
Devialet have completely reneged in that promise. If you don’t agree then thats your prerogative, but I think it’s a shameful performance.
If the streaming hardware had become so old it wasn’t feasible to uphold the promise, they should have announced a programme of winding the EVO updates down, and designed a streaming board compatible with older hardware. They didn’t do either.
As it happens, despite not being powerful enough to add some new features, the original streaming hardware still has untapped potential - it could easily be developed further to provide updates. Devialet just chose not to as they don’t want to develop for two platforms. Ie they made a conscious decision to dump development on anything but their latest model - hence the new control software won’t interface with non CI experts. But it could. They’ve chosen not to do it. And they’ve chosen to provide no further software/firmware updates. And that’s something they promised against.
Just to add I think the upgrade program IS good. I upgraded. But that’s a completely different thing entirely to the EVO promise.
The Experts weren’t sold with a promise that you could one day pay to upgrade the unit - they were sold with a promise that the EVO platform provided a unique ability to constantly evolve via free software updates, such that they never became obsolete. Not via buying new or upgraded hardware, but the original purchase would constantly evolve. For free.
Devialet have completely reneged in that promise. If you don’t agree then thats your prerogative, but I think it’s a shameful performance.
If the streaming hardware had become so old it wasn’t feasible to uphold the promise, they should have announced a programme of winding the EVO updates down, and designed a streaming board compatible with older hardware. They didn’t do either.
As it happens, despite not being powerful enough to add some new features, the original streaming hardware still has untapped potential - it could easily be developed further to provide updates. Devialet just chose not to as they don’t want to develop for two platforms. Ie they made a conscious decision to dump development on anything but their latest model - hence the new control software won’t interface with non CI experts. But it could. They’ve chosen not to do it. And they’ve chosen to provide no further software/firmware updates. And that’s something they promised against.
Just to add I think the upgrade program IS good. I upgraded. But that’s a completely different thing entirely to the EVO promise.
>>> 1st Place Award: Devialet, last decades most disappointing technology purchase. <<<
