03-May-2019, 12:10
(03-May-2019, 11:51)martynbaker1 Wrote:(03-May-2019, 10:30)daniel.avasilichioaei Wrote:(03-May-2019, 10:11)martynbaker1 Wrote: Thanks for this. I knew phase was effected by SAM across the whole frequency range, but it didn’t even cross my mind that this could happen.
Have you had Devialet confirm the problem? Are other people getting the same issue? Just moments ago they asked me to confirm my setup so their engineers could look further into the problem.
Once my tweeters are back SAM will be turned off.
Thanks again.
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Yes, I had reported these issues (and others too) to DEVIALET SUPPORT. This was a few weeks ago, but nothing happened till now...
Sorry to be pedantic, but did Devialet actually say they recognise these problems exist?
The reason I ask is it will make it a lot easier for me to pin them down if they’ve confirmed these problems exist.
Thanks again.
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"Nothing happened till now" it means that I have no answer at all from DEVIALET. A few days ago I escalated this situation, because I believe that support team is not enough qualified to understand such issues.
